In a Canon printer, either its Inkjet or Laser troubles can occur anytime. It's not the Canon printer only, but any other device may encounter issues at some point. If you start seeing the error message of Canon printer is not responding or Offline, you definitely need a solution right now.

Offline or printer not responding issues occur when the Canon model stops receiving any commands from the system. 

Suppose you are a Windows PC user and encountering this issue with your canon printer. In that case, you should try the below-mentioned solution to enable communication between the printer and the system. The first and prior fix you can try is reconnecting all the cables in your printer model. Disconnect the power cable, USB, and other connections, wait for at least half a minute and reconnect the cable again.

Which devices or connection needs to be reconnected?

To resolve the No communication or Offline issue in the Canon printer, you should reconnect a few connections, including the power supply, router, modem, WiFi connection, and cable connections.

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Is your printer receiving a power supply?          

The very first thing you've to do is check the power supply in the Canon printer. Make sure your printer is turned on and the power ON alarm blinks. If the device isn't opening, look for all connections in the power supply. Check the power cord and make it correct. Otherwise, you can pull out the power cord and reattach it to the printer. Now again, try turning on the printer. If the cable is faulty, change it.

Did you restart your system?

Just rebooting your computer system may resolve this issue. Hence make sure you shut down your system and start it again before printing.

Ensure to choose correct Canon model

If you mistakenly select the wrong printer, your printer won't give any output. Sometimes the different printers select automatically. Hence you have to change the printer.

In Windows PC, follow below to select Canon printer –

• Press Windows icon and R key, then type control printers. Press enter or select OK.         
• Remove any duplicate copy version if created somehow.
• Right-click on the Canon printer model you want to choose.
• Select the "Set as default printer" tab.
• You can see the Checkmark on the selected printer device.

In mac OS, go through the below steps –

• Open Apple menu.
• Click on System Preferences and select Print & Scan or Printers & Scanners.
• Choose a printer for the default printer list.

Now try printing with your Canon printer Model.

Did you check the Wireless connection?

WiFi connection loss can be one reason for this Not Responding error. Hence try to reboot the computer at first and then reestablish the WiFi connection and connect PC and printer via a wireless network. Wireless connection setup guidelines are shown on our site. Make sure you don't use a VPN during the print process.  

Resolve network communication issues

You have to find why network communication errors are happening.

• If the signal strength is good, the issues aren't occurring because of network issues.  
• Make sure the router and printer are closer.
• You can also reset the printer setting to factory reset.
• If the network connection is Inactive and the network name is wrong, reconnect your printer to WiFi.
• Try unplugging the router and reconnecting after 30 seconds. 

Is your printer driver working well?

If you've installed Canon IJ setup CD to install drivers on your computer, then it may be corrupted or missing. The older drivers may occur issues. You have to reinstall the latest printer drivers from an online site in this case.

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• Go to canon support site from canon.com/ijsetup or ij.start.canon url.
• Click Set Up to move further.
• Enter the current printer model name and click go.
• You are on the download page.
• Choose the correct system type from the right top right corner.
• Click download to get the latest drivers for your Canon printer.
• Run the software and follow on-screen instructions to install the driver's file.
• When completed, restart your computer and printer both.

We hope this article helps resolve your Canon printer "Not Responding" issues. If you still experience errors, see online manuals on the Canon support site.   

Microsoft Word has stopped working. You may see such a message on your Office apps while you open the Microsoft application. The most probably chances to see this error are on Microsoft Office's older versions like Office 2016 or Office 2013. However, the latest version, the Office 2019, may also make you experience the same due to no security fix or if you've not updated the software pack on your PC.

Stopped Working error may occur in any Office App, including Word, Excel, PowerPoint, Outlook, Visio, Publisher, etc. For example, with the same message, Microsoft Outlook has stopped working or Publisher has stopped working.

The cause behind this error can be anything such as older versions, and system OS has any bug, Office isn't upgraded, any other file is countering the Microsoft office or other. Well, whatever the reason is, the solution is always there. The primary things you can do are disabling Add-ins, repairing Office, and more. So let's see how you can fix this error with such methods.

For most of the common Office apps, follow the below instructions;

• Disable adds-ins 

The one cause of "stopped working" can be a few add-INS that generate compatibility issues; therefore, you have to start apps in Safe Mode with given steps;

1. From the Start button on your Windows PC, select Run.
2. Enter commands for your office apps-

Word - Winword /safe, press Enter

Excel- Excel /safe, press Enter

PowerPoint - Powerpnt /safe, press Enter

Visio - visio /safe, press Enter

Publisher - mspub /safe, press Enter

1. Once you open your Office app in Safe Mode, you'll see the title bar as Microsoft Excel (Safe Mode).
2. Click File, go to "Options," and select the Add-Ins.
3. Verify the Manage list like Excel Add-ins, and then click on the "Go" tab.
4. If there isn't a Manage list, then click on COM Add-ins.
5. Uncheck on add-ins and hit OK.
6. If Abbyy FineReader, Dragon Naturally Speaking, and PowerWord are on the list, uncheck these all.
7. Restart your Office application as normal mode.

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If your Office app doesn't start, go through the above steps again and uncheck other add-ins.

If you couldn't start the Office app in Safe Mode, the issues isn't caused by add-ins. Hence, you have to try something else like Office repair or reinstallation or updating device drivers.

• Repair Office apps

If add-ins were not the cause, try repairing the office app.

1. Download "Office uninstall support tool" from the Microsoft official app.  
2. Double click to install SetupProd_OffScrub.exe.
3. Uninstall Office apps using this software.
4. Follow on-screen steps.
5. Now, your Office is uninstalled. You can go through steps through office.com/setup to reinstall it.

 To repair it completely, incompatible Device Drivers.

If you are using Older Windows device drivers, then you should run Windows update PC and make sure you've installed these instructions;       

Windows 10 –

1. Click Start Menu.
2. Select Settings >> Update & security.
3. Select Windows Update.
4. Click "Check online for updates."
5. The updates will automatically occur on your PC.  

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For Windows 8.1 and Windows 8 –

1. Select Start, then go to the Charms Bar and Settings.
2. Tap on Change PC Settings.
3. Hit on "Windows Update."
4. Select "Check for updates."

For Windows 7 –

1. Click Start.
2. Go to the "Search programs and files" box, enter Windows Update.
3. The "check for updates" appears, and click on it.
4. If you see updates and hit on Install button.

Make sure the specific drivers are up-to-date with a printer like a keyboard, video card, printer, and mouse. If your issue doesn't solve, contact Microsoft support tech.

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Ink Absorbers in Canon printers are meant to soak excessive ink. When the Cleaning is executed in Canon printers, these ink absorbers save your printer from being dirty with ink. After some time, ink absorbers get full and start leaking ink, and don't soak the extra ink; therefore, you require to clean these absorbers. So, now it should be clear what topic we are taking today. We'll talk about the cleaning process of Canon printer ink absorbers if it's full.

How do you know if the ink absorber is full or not?

Ink absorbers in Canon printers are located below ink tanks, and manually, it's difficult to check whether it's full or half or empty. But you get to know the status without any manual inspection. When the ink absorber in your Canon inkjet model gets full, the printer automatically sends a message on your system screen with a support code. So if you have received the error code for full ink absorber, you'll need to take action for cleaning it.

Is there any precaution to use an ink absorber?

Canon printer ink absorber could damage when it is the upright or tilted machine. The ink may leak from the printer's primer unit in such situations. Hence, all you have to take care of is not to move the printer a lot and don't tilt the machine.

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How to take out the ink absorber?         

Before you clean the ink absorber on your Canon printer, it's best to know how you can easily take the ink absorber out from inside the machine. Therefore, go through the below steps;

• First, open the front cover of your Canon printer machine.
• Wait for cartridges to move and sit in an initial position.
• Then, press the button to open the closed door. Ink tanks are installed inside.
• You'll see installed ink tanks inside; hence push down the one that's absorber is full.
• Remove the ink tank from its holder and take it outside.

• In the rubber guard, you'll see small pads.
• Use any tool to hold the ink absorber pad and take it out.

How can you clean the ink absorber in the Canon printer?

Now you know how to take out the Canon printer's ink absorber. So, it's time to clean the ink absorber and place it back. Here's how to do it;

• Prepare soapy water in a bowl or anything other than pot.
• Take out the ink absorber pad and dip into the soapy water and squeeze.
• When you see the ink has been released and eradicated, the pad should look white.
• After this, clean the ink absorber pad using a paper towel or a clean cloth.
• Make sure the pad gets dry.
• Put the pad into the exact location where you take it out.
• Reinstall the clean ink absorber now.
• Locate the ink tanks into their place again and close the cover.
• Also, close the front cover.

The ink absorber of your Canon printer is clean, and your printer machine is ready to print. Now you can easily print without any damage or worst quality.   

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Canon printer screen plays an important role while performing any task, and if you find your printer screen unresponsive or blank, it may create issues in daily printing and scanning works. There can be a few causes for the unresponsive screen, including USB connections, faulty wire, and outdated Firmware. You've to check the cause yourself first, then fix the blank or unresponsive display.

Find the cause –

• Faulty cable, incorrectly fit cables.
• USB cable is creating an issue.
• The power cord isn't connected.
• The printer is in screen-saver mode.
• Ensure the problem isn't in the router, modem, or other network devices.
• If everything is perfect, then it's a software and firmware issue causing the problem in the Canon printer screen and troubling opening or responding.

Possible Fixes –

1. Check the cable first. If it's faulty or not connected properly, then reconnect the cable. The printer and compute ports should seat the cable correctly.  
2. Faulty wires need to be changed.
3. Turn off the screen-saver mode.
4. Use a hub to connect the Canon machine and your computer device.
5. Ensure the problem isn't in the router, modem, or other network devices.
6. Update printer driver and Firmware.
7. Run the printer troubleshooter

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Workable Solutions to Make Printer Screen Responsive

Fix 1 – Restart Your Canon printer model

Just by restarting the Canon machine, the issue may be resolved. I've tried this a lot of times to sort out many of the issues on screen. It's a simple and workable solution as restarting from initial points fixes problems in a device.

Fix 2 – Reconnect the power cord

When we think about the big cause, we should also look for small reasons that possibly create a major issue. Like every nut has a very important role in a machine, cable connections are similarly necessary for Canon printers. Therefore, check the power cord connection first. Take out the power cord from the wall outlet and printer for 30 seconds. Then plug it in again and turn on the machine.

Fix 3 – Change Cables

The faulty cables don't respond to any of the devices. Connect another cable to connect your Canon printer, and if the menu appears on the printer screen, it was an occurring cable problem. If changing wire didn't stir anything in the display, then the previous cable is working well, and there's another reason for the blank screen.

Fix 4 – Turn off the screen-saver mode

Canon printer's screen saver or energy saver mode is a saving mode feature. When the Canon printer doesn't find any activity, it sleeps itself. In activated screen-saver mode, you need to tap on the touch screen and light up the screen. To turn off the screen saver mode, simply press Preferences > timer setting > Energy Saver option, and it'll turn off automatically.    

Fix 5 – Update the Firmware

Before updating the Firmware, ensure your computer has the correct printer drivers already installed. If not, insert shipped CDs or download drivers from the Canon support site. Then, update your Canon printer model using the below instructions;

• Go Canon support site.
• Enter your Canon printer model.
• Open drivers & downloads.
• Click on the Firmware and choose the compatible file.
• Select the OS – windows or mac.
• Accept the agreement and click Download.
• Start the installation.
• Restart your Canon printer model.
• Plugin the USB cable into the PC and printer.
• Double-click on Printer Utility and hit next.
• Click Start and wait for Firmware update.
• Now, disconnect the power cord and reconnect to turn on the Canon printer.

Check whether your Canon printer screen works now or not. If your printer screen has no light or displays anything but its performing print function, then your printer requires service.